Privacy Policy

Introduction

Welcome to EndlessPod ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our podcast generation service.

If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at contact@endlesspod.com.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our podcast generation services
• Purchase credits or subscribe to our services
• Contact us for support

The personal information we collect may include:

• Account Information: Email address, username, and password
• Payment Information: Payment card details processed through Stripe (we do not store full payment card information)
• Profile Information: Language preferences and other settings
• Content: Podcast titles, topics, descriptions, and generated content

Automatically Collected Information

When you use our services, we automatically collect certain information:

• Usage Data: Pages visited, features used, time spent on the service
• Device Information: Browser type, operating system, IP address (anonymized via Google Analytics)
• Cookies: We use cookies to maintain your session and preferences
• Analytics Data: We use Google Analytics 4 to understand user behavior, measure conversion events, and track marketing campaign effectiveness. This includes page views, interactions with CTAs, episode generation events, and purchase data. IP addresses are anonymized before being sent to Google Analytics.
• Marketing Attribution: We collect UTM parameters (campaign source, medium, campaign name) from your first visit to attribute signups and purchases to marketing channels. This data is stored in our database and never contains personally identifiable information.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your podcast generation requests
• Process payments and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Improve, personalize, and expand our services
• Detect, prevent, and address technical issues and security threats

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share data with third-party service providers who perform services on our behalf, including:
  • Stripe for payment processing
  • AWS S3 for file storage
  • OpenAI for text-to-speech generation
  • Anthropic for AI script generation
  • Google Analytics for website analytics and conversion tracking (with IP anonymization enabled)
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

We do not sell or rent your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Google Analytics Opt-Out

You can opt out of having your activity on our service tracked by Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. This add-on prevents Google Analytics JavaScript from sharing information with Google Analytics about your visit.

Alternatively, most web browsers and mobile devices provide settings to block or delete cookies. Please note that opting out of analytics cookies may impact our ability to provide you with a personalized experience.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdrawal of Consent: Withdraw your consent at any time where we rely on consent to process your data
• Object to Processing: Object to our processing of your personal information

To exercise any of these rights, please contact us at contact@endlesspod.com.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By using our service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@endlesspod.com
• Company name: EndlessPod